Privacy Policy

Effective Date: April 20, 2026

M Travel Services Inc. ("M Travel," "we," "our," or "us") is committed to protecting the privacy and personal information of our clients, partners, and website users. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our services or visit our website.

1. Information We Collect

We may collect the following types of information:

a) Personal Information

• Full name
• Contact details (email, phone number, address)
• Date of birth and passport details (for travel bookings)
• Payment information (processed securely via third-party providers)

b) Travel Information

• Flight, hotel, and itinerary details
• Visa and insurance requirements
• Preferences and special requests

c) Technical Information

• IP address
• Browser type and device information
• Website usage data (cookies and analytics)

2. How We Use Your Information

We use your information to:

• Process travel bookings and related services
• Communicate with you regarding bookings, updates, and support
• Provide travel insurance, visa assistance, and related services
• Improve our website, services, and customer experience
• Comply with legal and regulatory requirements

3. Sharing of Information

We may share your information with:

• Airlines, hotels, and travel service providers
• Insurance providers and visa processing partners
• Payment processors
• Government authorities where required (e.g., immigration, security)

We do not sell your personal information to third parties.

4. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, loss, or misuse. However, no system can be guaranteed 100% secure.

5. Cookies and Tracking Technologies

Our website may use cookies to:

• Enhance user experience
• Analyze website traffic
• Personalize content

You can adjust your browser settings to refuse cookies if you prefer.

6. Data Retention

We retain personal information only as long as necessary to:

• Fulfill the purposes outlined in this policy
• Meet legal, tax, and regulatory requirements

7. Your Rights (Canada – PIPEDA Compliance)

Under applicable privacy laws, you have the right to:

• Access your personal information
• Request corrections to inaccurate data
• Withdraw consent (subject to legal or contractual restrictions)

To exercise your rights, please contact us using the details below.

8. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for their privacy practices or content.

9. Updates to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.

10. Contact Us

If you have any questions or concerns about this Privacy Policy or your personal data, please contact: